Mike (and wife Kelly) have worked with us and our travel group of at least 8 people for several years. They both take a great deal of time to offer suggestions, tips, excursions not to miss and highlights that should not be overlooked on our trips. They take care of every detail from flights, to accommodations, restaurant reservations, and in some cases actually joined our group providing guided tours of regions while imparting valuable knowledge and historical details of those areas. Both Mike and Kelly are relaxed and work tirelessly to meet your expectations. They keep in close touch prior to, during and after your trip to ensue your travel met your expectations. Should there be the occasional snafu, they work tirelessly to resolve the situation swiftly. I would highly recommend Mike and Kelly to anyone planning a trip in the near offing.
Mark
Elma
Mike is extremely organized and thorough in planning trips for us. Every detail is taken care of which is great because it eliminates a lot of hassle that would happen if we tried to do this ourselves. For example, on our recent trip to Italy, when visiting Venice, he arranged a guide to meet us at the train station and take us to the water taxi which took us to our hotel. We had never been to Venice before so we had no idea we even needed to get a water taxi. We would have wasted a couple of hours sorting that all out. Instead, we got to do an extra tour of a site we had really wanted to see which was a way better use of our time and money!! It truly is a pleasure to work with Mike SantaLucia; and, I recommend him without any reservations at all.
Holly
Detroit, MI
Mike and Kelly SantaLucia helped with our Southern Caribbean cruise from inception to finish. They booked our trip for a group of 14 ensuring we all have cabins in close proximity. When we ran into some difficulties they were right there to assist us and any questions we had were graciously answered quickly ( despite the fact that many were repetitious due to size of group). They suggested worthwhile excursions, made our dinner reservations and even met us in San Juan before we sailed and showed us the sights. They had helped us have a wonderful Hawaiian cruise a few years ago. I can not say enough about their dedication and assistance. I would highly recommend them for any travel plans you may have and will definitely use them for any future travel!
JoAnne
Elma New York